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Pokémon Home
Regarding the currently known issues:

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●Regarding the issue about GTS and Wonder Box screens got stuck and images are not displayed properly on the smartphone version of Pokémon HOME
●[Tuesday, June 30, 13:45]Updated [Resolved] Regarding the login failure that have occurred
●[3/13 (Friday) 18:00 (JST)] Udpate - certain achievements are not reflected normally. (For example: entries in the Pokédex)
●[Friday, February 21st, at 7:30 pm (JST)] updated: "In the period until Wednesday, February 12th, 2020 at approximately 6 p.m., Pokémon that were moved from Pokémon Bank to Pokémon HOME lost their Hyper Training."
●[Friday, February 21st, at 1:00 pm (JST)] Addition: "Some achievements do not show up as intended." (For example, Pokémon registered in your National Pokédex)
●[2/20 (Wed) 15:00 (JST) update] "Error:125,1" is shown on the Android devices of some of the players and "Pokémon HOME" cannot be launched.
●Update: For users who got error code:500 detail code:992 after moving their Pokémon from Pokémon Bank to Pokémon HOME and could not launch Pokémon HOME. [Wednesday, February 20th, 3:25 pm (JST)]
●Update: Tuesday, February 18th at 4:00 pm (JST) "I got an error code 'code:800 digital code:100120' and I cannot launch Pokémon HOME."
●"I got an error that says 'code:400 digital code:8807' and I cannot launch Pokémon HOME."
●Update: [Sunday, February 16th at 13:40 (JST)] Some users got the following error: "code: 500 detail code: 9013" and were unable to open Pokémon HOME. As of the above date and time, the issue has been solved.

See more

●The issue regarding "Join a random trade room is not working" has been resolved.

Pokémon Customer Support

February 17, 2020 07:34
Updated

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